The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Assistance
“I had some trouble with the TV and coffee maker, but the staff was incredibly kind and understanding, making my stay much more enjoyable.” view full review
Delicious Dishes
“The restaurant offered a great variety of quality food that truly enhanced my overall experience at the hotel.” view full review
Spacious and Clean
“The king room was impressively spacious and well-maintained, providing a wonderful space to relax during my stay.” view full review
Refreshing Showers
“The bathroom facilities were spotless and provided great water pressure, making for a refreshing shower experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Free airport shuttle
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Jacuzzi
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
2400 Alert Road,
Ottawa,
Canada,
K1V 1S1,
Ontario
Map view
2400 Alert Road,
Ottawa,
Canada,
K1V 1S1,
Ontario
City landmarks
4899 Uplands Dr
Ernst & Young Centre
670 m
Event hall
EY Centre
760 m
Chaplain Services
1.7
km
Airplane Landing Viewing Area
2.2
km
Airport
Ottawa International Airport
2.7
km
Ottawa Airport Plane Spotting
2.2
km
Church of Perfect Liberty
2.3
km
Jubilee Apostolic United Pentecostal Church
2.5
km
Kingdom Hall of Jehovah's Witnesses
2.5
km
Mosque
Mosque of Mercy
2.7
km
Hunt Club Bingo
2.7
km
Tudor Hall
2.7
km
South Keys Code
2.8
km
Wendy Stewart Pond
3.0
km
Mall
South Keys Shopping Centre
3.2
km
Church
St. Bernard Roman Catholic Church
3.2
km
Golf Course
Capital Golf Centre
3.5
km
Church
Emmanuel Apostolic Church
3.5
km
Quarry Pillar
3.6
km
Fred Barrett Arena
4.1
km
Lockmaster's House
3.8
km
Sri Sathya Sai Baba Centre
3.9
km
Church
Metropolitan Bible Church
4.0
km
Gloucester Museum and Archives
4.0
km
St. James Leitrim Anglican Church
4.0
km
John Innes and The Innes Family
4.0
km
Shelf: 759
4.1
km
RCCG Overcomers' Chapel
4.2
km
Church
Rccg
4.3
km
Gurdwara Sahib of Ottawa
4.3
km
Nearby
4899 Uplands Dr
Ernst & Young Centre
670 m
Restaurants
Garden Grille and Bar
130 m
2400 Alert Rd Hilton Garden Inn
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
quiet
friendly staff
renovation noise
no breakfast included
7.4/10
Very good
Rooms
7.8
Location
7.6
Service
8.0
Dining
6.6
Guest reviews
7.4/10
based on 5 reviews
8.2
8.2/10 based on 1540 reviews
Katherine
United States,
April
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms were spacious and comfortable, which made my sleep quite pleasant, but there was a noticeable smell of marijuana on a lower level. The service was a bit of a hit-and-miss, as some staff members were professional and helpful while others seemed lacking. The location was convenient for travelers looking to stay close to the airport, although there were some issues like upselling on drinks. The dining experience had its highs and lows, with some great deals and pleasant service but also some disappointing aspects. Overall, a stay with its ups and downs.
Rooms
8.0
The suite I stayed in was very spacious and comfortable, ensuring a good night's sleep above 22 degrees.
Service
6.0
Some staff members were pleasant and very helpful, but overall, the service was a bit inconsistent.
Location
7.0
The hotel's location was great for those arriving late at night or needing to be close to the airport.
Dining
7.0
The dining experience had its moments of greatness with amazing food deals but also fell short in some areas.
Facilities
John
United Kingdom,
March
2024
7.6/10
I had a pleasant stay at the hotel. The room had a great view of the airport, and it was a good size. The service was exceptional, with friendly and professional staff throughout the facility. The hotel's location near the airport was convenient, but there was some noise from the hallway and elevator. The dining options were limited, but the facilities were well-maintained.
Rooms
8.0
The room had a great view of the airport, and it was a good size.
Service
9.0
The service was exceptional, with friendly and professional staff throughout the facility.
Location
7.0
The hotel's location near the airport was convenient, but there was some noise from the hallway and elevator.
Dining
6.0
The dining options were limited.
Facilities
8.0
The facilities were well-maintained.
John
United States,
January
2024
8.2/10
The hotel offers spacious and clean rooms equipped with convenient amenities, although the decor is a bit old-fashioned. The service is friendly and accommodating, making for a pleasant stay. The location is ideal for both airport access and commuting to downtown, while the dining options could be improved with more variety. Overall, a comfortable stay with great service but could use some updates.
Rooms
8.0
The rooms are spacious and clean, featuring a fridge, microwave, and Keurig machine for added comfort. The decor could use a bit of updating, but they are cozy and convenient.
Service
9.0
The staff is friendly and very accommodating, providing excellent service throughout my stay. They were especially helpful with luggage assistance.
Location
9.0
The hotel's location is welcoming and beautiful, offering quick access to south Ottawa and convenient commuting options. It's also very close to the airport, making it a practical choice for travelers.
Dining
7.0
The dining options feature real wholesome choices served on reusable dishes, but it would be better to have a free continental breakfast included in the room price for added value.
Facilities
8.0
The hotel has all the necessary facilities for a comfortable stay, ensuring guests have a pleasant experience.
Joanna
United Kingdom,
October
2023
6.6/10
The hotel room seemed quite empty and plain for the value I paid, and the dining experience was not up to par with a poor waitress service. On the bright side, the view from the massive 8th-floor room of the entire city in the distance was impressive. The room appeared clean initially, but upon closer inspection, we discovered food crumbs under the bed and coffee stains on the bedding. However, the room was spacious with tall ceilings and had the air conditioner and fan already running when we arrived at midnight.
Rooms
7.0
The room was spacious, but seemed empty and plain compared to the price paid. Cleanliness was questionable upon closer examination.
Service
7.0
The service was nice enough overall, but there were some lapses such as staff not knowing how to use the hotel computer system.
Location
6.0
The location was great for the EY function I was attending, but it felt somewhat remote being very close to the airport with limited access to nearby amenities.
Dining
5.0
The dining experience was below expectations, and the breakfast service was not very good.
Facilities
8.0
Diana
United States,
July
2023
8.2/10
The hotel's location is ideal, very close to the airport, and the rooms, despite being under renovation during my stay, were spacious and clean. The service was top-notch, with friendly and helpful staff always in a good mood. The dining experience was pleasant with many options, and the hotel offers a nice option with a hot tub to relax in. However, there was some noise from the renovation during my stay.
Rooms
8.0
Despite being under renovation during my stay, the room with a King-sized bed was spacious and clean.
Service
9.0
The staff were friendly and helpful, always seeming to be in a good mood.
Location
9.0
The hotel is almost IN the airport, which is very convenient, and the area is very quiet, offering a relaxing atmosphere.
Dining
8.0
The dining experience was so nice with many options available, excluding breakfast.
Facilities
7.0
The hotel offers a nice option with a hot tub to relax in, but there was some noise due to the renovation during my stay.
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